Refund policy

Refund & Return Policy

At Avian Vesta, each item is made to order. We want you to feel confident in your purchase.

We accept returns within 14 days of delivery for items that are:

  • Unworn
  • Unwashed
  • In original condition
  • With original packaging

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at hello@avianvesta.com.

Please include:

  • Your order number
  • Clear photos of the item and packaging

We will provide a replacement or full refund at no additional cost.

Non-Returnable Items

Custom or personalized items are final sale unless they arrive damaged or defective.

Refund Processing

Once your return is received and approved, refunds will be issued to the original form of payment within 5 business days. Processing times may vary depending on your financial institution.